Privacy Policy

Introduction:

At DreamFly (LK) Pvt. Ltd., we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our Migration Consultancy Services. We are committed to safeguarding your data and ensuring transparency in our practices.

 

Information We Collect:
Personal Information:

Name, contact details (email, phone number, address), date of birth, and identification documents (e.g., passport, national ID).

Service Information:

Details related to your migration requirements, such as visa type, qualifications, academic qualifications, employment history, and other relevant data.

Payment Information:

Billing address, payment method, and transaction details.

Technical Information:

IP address, browser type, and activity data when you access our website or digital platforms.

 

How We Use Your Information:

We use your personal data for the following purposes:

To provide and improve our consultancy services.

To process visa applications and manage required documentation.

To communicate updates and information related to your service.

To ensure compliance with legal and regulatory requirements.

To analyze website traffic and improve user experience.

 

Sharing Your Information:

We respect your privacy and will only share your information when necessary, such as:

With Universities to get admissions, government authorities and immigration departments for visa processing.

With legal advisors or service providers directly involved in your case.

With payment gateways to facilitate secure transactions.

For analytics and website improvement through trusted third-party tools.

We do not sell or rent your personal data to third parties.

 

Data Retention:

Your personal information will only be retained for as long as it is necessary to fulfill the purpose it was collected for or as required by law.

 

Your Rights:

You have the right to:

Access your personal information.

Request corrections or updates to your data.

Withdraw consent for specific uses of your data.

Request deletion of your personal data (subject to legal obligations).

File a complaint with your local data protection authority if you feel your rights have been violated.

 

Data Security:

We implement strict security measures to protect your personal data from unauthorized access, alteration, or destruction. However, please note that no method of internet transmission or electronic storage is completely secure.

 

Cookies and Tracking Technologies:

Our website may use cookies and similar technologies to improve functionality and analyze user activity. By using our site, you consent to our use of cookies. You can manage cookie settings in your browser at any time.

 

Changes to This Policy:

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and your continued use of our services constitutes your acceptance of the revised policy.

 

Contact Us:

For any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:

DreamFly (LK) Pvt. Ltd. 
info@dreamfly.lk
0113 506 500
World Trade Centre, East Tower, Echelon Square, Colombo 01